Legal

Privacy Policy

At Aligned Homes Realty, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, share, protect, and manage information submitted through our website, forms, WhatsApp, phone calls, email, property inquiries, property visits, and other communication channels.

By using this website, submitting a form, contacting us, or using our services, you agree to this Privacy Policy.

1. About Aligned Homes Realty

Aligned Homes Realty provides real estate brokerage, property matching, buyer/seller/tenant/landlord coordination, basic property inspection support, vastu guidance, documentation coordination, move-in support, NRI/outstation property support, and related property services in Vadodara, Gujarat.

Our website allows users to submit:

  • Buyer property requirements
  • Seller property submissions
  • Tenant rental requirements
  • Landlord/property listing requests
  • NRI/outstation property support requests
  • Property inquiries
  • Contact messages
  • Property photos, videos, or documents where voluntarily provided

2. Information We Collect

We may collect personal, property-related, communication, and technical information when you use our website or services.

Personal Information

We may collect:

  • Full name
  • Mobile number
  • WhatsApp number
  • Email address
  • Current city or country
  • Preferred contact time
  • Communication history
  • Consent status

Property Requirement Information

We may collect:

  • Buy, sell, rent, or listing requirement
  • Preferred areas/localities
  • Budget or expected price/rent
  • Property type
  • BHK/configuration
  • Furnishing preference
  • Move-in or possession timeline
  • Family or tenant details
  • Vastu preference
  • Must-have requirements
  • Strict-no requirements
  • Loan or funding status, if voluntarily provided

Property Submission Information

If you submit a property for sale, rent, listing, inspection, or support, we may collect:

  • Property address
  • Society/building name
  • Area/locality
  • Property type
  • Property size
  • Floor details
  • Facing
  • Furnishing status
  • Occupancy status
  • Expected sale price or rent
  • Deposit expectation
  • Maintenance charges
  • Parking details
  • Known repair issues
  • Known vastu concerns
  • Property photos
  • Property videos
  • Floor plans/layouts
  • Property documents, if voluntarily submitted

Optional Vastu / Kundli Information

If you request Kundli-based home suitability guidance, we may collect optional birth details such as date of birth, time of birth, and place of birth. These details are collected only when voluntarily provided by the user.

Technical and Tracking Information

We may collect:

  • Source page
  • Submitted page URL
  • Referrer URL
  • Landing page URL
  • UTM source, medium, campaign, content, and term
  • Device type
  • Browser information
  • Date and time of submission
  • IP address, where technically available
  • Duplicate submission indicators

This information helps us understand lead sources, improve website performance, prevent misuse, and manage inquiries.

3. How We Use Your Information

We use your information for legitimate property-related service delivery, communication, internal operations, and record keeping.

Your information may be used to:

  • Understand your property requirement
  • Match buyers, sellers, tenants, landlords, and properties
  • Contact you for follow-up
  • Schedule property visits
  • Verify property submissions
  • Create property records
  • Prepare property inspection notes
  • Prepare basic vastu observations
  • Share relevant property options
  • Coordinate visits, documentation, cleaning, repairs, and move-in support
  • Manage NRI/outstation property support requests
  • Maintain internal admin records
  • Send email confirmations or updates
  • Send WhatsApp, SMS, phone, or email communication
  • Improve website, marketing, and service quality
  • Maintain security, audit logs, and fraud prevention records
  • Comply with applicable legal or regulatory requirements

6. Sharing of Information

We do not sell your personal information.

We may share relevant information only when required for property-related service delivery, such as:

  • Sharing buyer/tenant requirements with relevant property owners or team members
  • Sharing property details with serious buyers or tenants
  • Coordinating visits with owners, sellers, landlords, buyers, or tenants
  • Coordinating cleaning, repairs, inspection, documentation, or related services
  • Working with internal team members or authorized representatives
  • Working with third-party service providers needed for website, email, WhatsApp, storage, CRM, analytics, or operational support
  • Complying with legal, regulatory, or lawful requests where applicable

Sensitive details such as full property address, owner contact information, internal notes, documents, and private media are not intended to be publicly displayed unless specifically approved or required for service delivery.

7. Third-Party Tools and Service Providers

To operate our website and services, we may use third-party tools or platforms such as:

  • Website hosting and database tools
  • Email sending tools
  • WhatsApp communication tools
  • Cloud storage tools
  • CRM or admin dashboard systems
  • Analytics or tracking tools
  • Form handling systems
  • Payment or agreement tools, if added later

These third-party tools may process information only as needed for website functionality, communication, record keeping, or service delivery.

8. Property Photos, Videos, and Documents

If you upload or share property photos, videos, floor plans, documents, or other media, we may store and use them for property verification, internal records, inspection, property matching, listing preparation, and client communication.

Public display of property media will be limited to approved property teaser or listing content. Private documents and sensitive media are intended for internal use only and should not be publicly displayed.

Please do not upload sensitive documents unless specifically requested for a property-related process.

9. Optional Birth Details and Vastu/Kundli Guidance

Birth details for Kundli-based home suitability guidance are optional and collected only when voluntarily submitted.

Such information is used only for advisory property suitability or vastu-related guidance requested by the user.

Kundli-based or vastu-based guidance is advisory in nature and does not guarantee financial, health, relationship, business, career, or life outcomes.

10. Data Storage and Retention

We may store submitted information in our website database, internal admin dashboard, email records, WhatsApp logs, cloud storage, CRM systems, spreadsheets, or other business tools used for service delivery and record keeping.

We may retain information for as long as necessary for:

  • Property matching
  • Follow-up
  • Service delivery
  • Transaction coordination
  • Legal or business records
  • Dispute prevention
  • Audit and security purposes
  • Future property support, unless deletion is requested and legally/operationally possible

Users may request correction, update, or deletion of their information by contacting us.

11. Data Security

We take reasonable steps to protect user data from unauthorized access, misuse, loss, alteration, or disclosure.

Security measures may include:

  • Protected admin access
  • Role-based access controls
  • Restricted data exports
  • Internal access limitations
  • Server-side permission checks
  • Activity logging
  • Secure storage practices where available

However, no website, internet transmission, or digital storage system can be guaranteed to be completely secure. Users should avoid submitting unnecessary sensitive information through forms.

12. User Rights and Requests

Subject to applicable law and operational limitations, users may request:

  • Access to their submitted information
  • Correction of incorrect information
  • Update of contact details
  • Withdrawal of consent for non-essential communication
  • Deletion of information, where legally and operationally possible
  • Clarification about how their information is used

To make a request, contact us at:

  • Email: hello@alignedhomesrealty.com
  • Phone/WhatsApp: 7984745511

We may need to verify your identity before acting on such requests.

13. Children's Privacy

Our services are intended for adults and property decision-makers. We do not knowingly collect personal information from children.

If a minor's information is submitted by mistake, a parent or guardian may contact us to request deletion or correction.

14. Cookies, Tracking, and Analytics

Our website may use cookies, tracking parameters, analytics tools, or similar technologies to understand website usage, lead sources, campaign performance, device type, and user interaction.

This may include tracking information such as UTM parameters, referrer URLs, landing pages, submitted pages, browser type, and device type.

This information helps us improve our website, marketing, and user experience.

15. Public Property Listings and Teasers

Our website may display limited public property teaser information for selected properties.

Public teaser listings may include limited details such as area, property type, BHK, approximate price/rent, public images, and highlights.

Public teasers should not display private owner details, full property address, internal notes, private documents, brokerage notes, or full inspection/vastu/property report details.

16. Data Accuracy

Users are responsible for providing accurate and truthful information.

Aligned Homes Realty is not responsible for losses, confusion, or service issues caused by incorrect, incomplete, outdated, unauthorized, or misleading information submitted by users, property owners, representatives, buyers, tenants, landlords, or third parties.

17. Data Breach or Security Incident

If we become aware of a data security incident that materially affects user information, we will take reasonable steps to investigate, reduce harm, and communicate where required by applicable law or operational necessity.

19. Updates to This Privacy Policy

Aligned Homes Realty may update this Privacy Policy from time to time.

Updated versions will be posted on this website. Continued use of the website or services after updates means the user accepts the revised Privacy Policy.

20. Contact Us

For privacy-related questions, correction requests, deletion requests, or communication preferences, contact:

  • Aligned Homes Realty
  • Location: Vadodara, Gujarat
  • Phone/WhatsApp: 7984745511
  • Email: hello@alignedhomesrealty.com
Talk on WhatsApp